Privacy Policy

• 1. Data controller and representative

  Cubic implements the processing of personal data listed below through its website. Victor（info@Cubicecig.com）is the designated representative of Cubic in EU in accordance with the Regulation No. 2016/679 on the protection of natural persons with regard to the processing of personal data (the “GDPR”) Please read carefully the following privacy policy which provides you, as the user of the Website (the “User” or “You”), with the relevant information regarding the various processing of personal data implemented by Cubic, in accordance with GDPR.c

• 2. Data processing implemented by Cubic

  2.1 Processing of personal data related to your visit to our website

  When the User visits to our Website, Cubic implements a processing of personal data as follows:

  2.1.1 Personal data collected

  this processing, Cubic collects the following personal data through the collection forms in the ordering process or other processes.
  ·Name;
  ·Gender;
  ·Age;
  ·Email address;
  ·Address;
  ·Country;
  ·Postal code;
  ·Phone number;
  ·Company name and industry you work for;
  
  ·Information we get from your visit to our websites. We collect information about how you visit our websites (including the webpage that led you to a Cubic website, the search terms entered into a search engine which led you to a Cubic website);
  
  ·Information we get from your use of our products. We collect information about the products that you use and how you use them, including but not limited to battery device model, firmware version, upgrade ROM firmware program info, upgrade operation logs;
  
  ·your product serial number;
  
  ·Content of customer support communications.

  
  

  2.1.2 Purpose and legal basis of the processing

  Cubic uses the information we collect about you for the following purposes:
  For Verifying your identity and Providing customer service or support;
  Analyze your use of our websites and products to better understand how they are being used so we can improve our services and the user experience and engage and retain users.

  2.1.3 Recipients of the personal data

  We may also transmit your personal information with companies that help us to run our business by processing personal information on behalf of us for the purposes identified above. Such companies include server services providers, data analysis services providers, fraud monitoring and prevention providers, email delivery service providers, social media, and other marketing platforms and service providers.
  In addition, Cubic may disclose the User’s personal data if Cubic is under a duty to disclose or share such personal data in order to comply with any legal obligation, or in order to protect the rights, property or safety of its business, its customers or others;

  2.1.4 Transfer of personal data

  The collected personal data may be transferred by Cubic to recipients which are located outside the European Union and such destinations may not have laws which protect the User’s personal data to the same extent as in the European Union.
  
  Cubic ensures that the User’s personal data processed by Cubic or by its suppliers and partners operating outside the European Union are treated securely and are protected against unauthorized access, loss or destruction, unlawful processing and any processing which is inconsistent with the purposes set out in this privacy policy.
  
  Please find below the relevant information on transfer:
  
  ·Cubic may transfer the collected information to providers of third party email delivery service to send promotion emails, or to other marketing platforms and service providers to complete relevant service;
  
  ·Cubic may use third party track tools (such as Adwords, Bing, bugsplat, Criteo, disqus, fabric, Facebook, FireBase, Flurry, Google Analytics, Hotjar, LinkedIn, Pardot, Quora, JPUSH) to track the information on how users use the products and websites, such information will be stored in third party servers. Such third party track tools may send the data analysis report to Cubic for Cubic’s above mentioned purpose;
  
  ·Cubic may store the collected information on the servers leased from providers of third party server service.

  2.1.5 Duration of the storage

  Cubic will store the collected personal data for the duration of the contract and 60 days after the termination of the contract. Beyond this duration, in order for Cubic to be able to demonstrate the existence of a right or a contract or a legal obligation, the relevant personal data will be stored through intermediary archives for a duration that will not exceed what is strictly necessary regarding the purpose of the storage and in accordance with the applicable legislation.

  
  

• 3. User’s rights

  To the extent required by the law of your jurisdiction, you may have below rights. Before you exercise below rights, you may consult your legal counsel if the laws of your jurisdiction stipulate below rights.
  Rights
  Content
  The right to be informed
  The User has the right to be provided with clear, transparent and easily understandable information about how Cubic collects and uses personal data and its rights. This is the reason why Cubic is providing the User with the information in this privacy policy.
  The right of access
  The User has the right to obtain access to its personal data (if Cubic is processing it), and other certain information (similar to that provided in this privacy policy).
  The right to rectification
  The User is entitled to have its personal data corrected if it’s inaccurate or incomplete.
  The right to erasure
  This ‘the right to be forgotten’ enables the User to request the deletion or removal of its personal data where there’s no compelling reason for Cubic to keep using it. This is not a general right to erasure; there are exceptions.
  The right to restrict processing
  Under certain circumstances, the User has the rights to ‘block’ or suppress further use of its personal data.
  The right to data portability
  The User has the rights to receive its personal data provided to Cubic in a structured, commonly used and machine readable format and has the right to transmit those data to another controller.
  The right to object to processing
  The User has the right to object, on grounds relating to its particular situation, at any time, to the processing of its personal data.
  The right to lodge a complaint
  The User has the right to lodge a complaint about the way Cubic handles or processes its personal data with its national supervisory authority (in France, the CNIL).
  The right to withdraw consent
  If the user has given its consent for a specific processing of its personal data implemented by Cubic, the User has the right to withdraw its consent at any time. In case the User does so, it does not mean that anything Cubic has done with the User’s personal data with its consent up to that point is unlawful).
  The right to define instructions
  The User has the right to define general or specific instructions regarding storage, deletion and use of its personal data after death.

• 4. Revision of this Privacy Policy

  Occasionally, we may change this privacy policy (or other documents related to privacy policy) to allow Cubic to use or share your personal data in a different way. If we do, the links to the policy on our websites (which are generally found in the footer of the website) will indicate that the policy has been changed. For new users, the change will become effective upon posting. For existing users, if the change is significant, it will become effective 30 days after posting. We encourage you to periodically review the privacy policy for the latest information on our privacy practices.

• 5. Contacting Cubic

  If the User needs to contact Cubic for any reason (including to exercise any of its rights in relation to data protection as set out above) please contact info@Cubicecig.com. Cubic will act on the User’s requests and provide information free of charge, except where the requests are manifestly unfounded or excessive (in particular because of their repetitive nature) in which case Cubic may charge a reasonable fee (taking into account the administrative costs of providing the information or communication, or taking the action requested), or refuse to act on the request. When the User visits to our Website, Cubic implements a processing of personal data as follows: